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Pittsburgh Mercy
1200 Reedsdale Street
Pittsburgh, PA 15233-2109 USA

Call 1-877-637-2924

Email info@pittsburghmercy.org

Pittsburgh Mercy

Need Help? Call us.

1-877-637-2924

Send us a Message

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  • Behavioral Health
    • About Pittsburgh Mercy Behavioral Health
    • Services for Adults
    • Services for Children & Adolescents
    • Mental Health Rehabilitation & Recovery Services
    • Mental Health Residential Services
  • Addiction Services
    • About Pittsburgh Mercy Addiction Services
    • Services for Adults
    • Services for Children & Adolescents
  • Intellectual Disabilities
    • About Pittsburgh Mercy Intellectual Disabilities Services
    • Day Support & Community Participation Services
    • Residential Services for Persons with Intellectual Disabilities
    • Unlicensed Home & Community Services
    • Employment Services
    • Contact
  • Physical Health
    • About Pittsburgh Mercy Family Health Center
    • Our Services
    • Location & Hours
    • Getting Here
    • Insurances
    • Your Care Team
    • Pharmacy Services
  • Intervention Services
  • Homeless Services
    • Second Avenue Commons
    • About Pittsburgh Mercy’s Operation Safety Net
    • Street Outreach
    • Housing & Care Management
    • Physical Health
    • Project HELP
    • Student Placement Opportunities & Street Medicine Fellowship
    • Awards & Accolades
    • How You Can Help
    • Bethlehem Haven
  • Veterans Services
  • Faith Communities
    • About the Pittsburgh Mercy Parish Nurse & Health Ministry Program
    • About Faith Community Nursing & Health Ministry
    • Education for Faith Communities
    • Resources for Faith Communities
Your Care

Important Phone Numbers

Have a question? Need help? Call us. We’re here for you. 

Help, Information & Referrals

Pittsburgh Mercy
1200 Reedsdale Street
Pittsburgh, PA 15233-2109
Phone: 1-877-637-2924
Info@pittsburghmercy.org

Bethlehem Haven
905 Watson Street & 1410 Fifth Avenue
Pittsburgh, PA 15219-4709
412-391-1348
Info@bethlehemhaven.org
www.bethlehemhaven.org

McAuley Ministries
McAuley Hall
3333 Fifth Avenue
Pittsburgh, PA 15213-3109
Phone: 412-578-6223
www.mcauleyministries.org

Pittsburgh Mercy Behavioral Health
1200 Reedsdale Street
Pittsburgh, PA 15233-1209
Phone: 1-877-637-2924
www.pittsburghmercy.org

Pittsburgh Mercy Community Health
1200 Reedsdale Street
Pittsburgh, PA 15233-2109
Phone: 1-877-637-2924
www.pittsburghmercy.org

Pittsburgh Mercy Family Health Center
249 South 9th Street
Pittsburgh, PA 15203-1265
Phone: 412-697-3260
Fax: 412-697-3263
www.pittsburghmercy.org

Pittsburgh Mercy Intellectual Disabilities Services
Richard C. Frech Center
2129 Broadway Avenue
Pittsburgh, PA 15216-3133
Phone: 412-344-6400
Fax: 412-344-6495
www.pittsburghmercy.org 

Pittsburgh Mercy Parish Nurse & Health Ministry Program
UPMC Mercy Health Center
1515 Locust Street, Suite 705
Pittsburgh, PA 15219-5154
Phone: 412-232-5815
Fax: 412-232-8711
ParishNurse@pittsburghmercy.org
www.pittsburghmercy.org

Pittsburgh Mercy’s Operation Safety Net®
249 South 9th Street, Second Floor
Pittsburgh, PA 15203-1265
Phone: 412-232-5739
OperationSafetyNet@pittsburghmercy.org
www.pittsburghmercy.org

Note: To make a donation to Pittsburgh Mercy’s Operation Safety Net®, please contact the Pittsburgh Mercy Development Office at 412-697-0730 or visit our Give page. To make an in-kind donation, please call 412-263-2545. 

SOAR Program
264 South 9th Street
Pittsburgh, PA 15203-1263
Phone: 412-488-3700
Fax: 412-488-4097
Soar@pittsburghmercy.org
www.pittsburghmercy.org

Other Important Phone Numbers

Billing

If you have questions about your bill, please call 412-323-4529. If you received an invoice from our billing department and would like to make a payment, please do not send cash. Send a check or money order payable to Pittsburgh Mercy to:

Pittsburgh Mercy
PO Box 644469
Pittsburgh, PA 15264-4469

Career Opportunities & Human Resources

Human Resources Department
1200 Reedsdale Street
Pittsburgh, PA 15233-2109
Phone: 412-323-4542

To apply for a job, we invite you to visit our Careers page.

Comments, Complaints & Grievances

Experience of Care Team
Phone: 412-488-4047

Community Relations & Advocacy

Phone: 412-322-8429

Compliance, Integrity & Risk Office

Pittsburgh Mercy Integrity & Compliance Program
(Trinity Health Integrity & Compliance Line)
To make a confidential report by phone, call 1-866-477-4661.

Online Reporting
To make a confidential report online, visit www.mycompliancereport.com and enter the access code “THO” (with the capital letter O, not a zero).

Deaf & Hard of Hearing Individuals

Video Phone: 412-515-8225

Donations

Pittsburgh Mercy
Development Office
1200 Reedsdale Street
Pittsburgh, PA 15233-2109
Phone: 412-697-0730
Development@pittsburghmercy.org
www.pittsburghmercy.org

To make a secure online donation, visit our Give page.

Health Records 

Health Information Management (HIM) Department
1200 Reedsdale Street
Pittsburgh, PA 15233-2109
Phone: 412-320-2380
Fax: 412-320-2378

Media Relations

Pittsburgh Mercy
Communications Department
McAuley Hall
3333 Fifth Avenue
Pittsburgh, PA 15213-3109
Phone: 412-578-6224 or 412-578-6442 

Other

Can’t locate the phone number you’re looking for? Let us know. Contact us at 1-877-637-2924.

Page updated: March 31, 2022

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NEED HELP?

Call us. 1-877-637-2924.

Walk-In Crisis Services
Available 24/7
Pittsburgh Mercy
264 South 9th Street
Pittsburgh, PA 15203-1263 (South Side)

If you are having a medical emergency, please do not wait. Call 911 or go to the nearest hospital.

If you are experiencing a crisis, call resolve Crisis Services at 1-888-7-YOU-CAN (1-888-796-8226). Help is available 24/7.

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Pittsburgh Mercy

A member of Trinity Health, serving
in the tradition of the Sisters of Mercy

A Member of Trinity Health

Pittsburgh Mercy
1200 Reedsdale Street
Pittsburgh, PA 15233-2109
USA

Call 1-877-637-2924

Email info@pittsburghmercy.org

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