Important Phone Numbers
Have a question? Need help? Call us. We’re here for you.
Help, Information & Referrals
Pittsburgh Mercy
1200 Reedsdale Street
Pittsburgh, PA 15233-2109
Phone: 1-877-637-2924
Info@pittsburghmercy.org
Bethlehem Haven
905 Watson Street & 1410 Fifth Avenue
Pittsburgh, PA 15219-4709
412-391-1443
Info@bethlehemhaven.org
www.bethlehemhaven.org
McAuley Ministries
Convent of Mercy
3333 Fifth Avenue
Pittsburgh, PA 15213-3109
Phone: 412-578-6223
www.mcauleyministries.org
Pittsburgh Mercy Behavioral Health
1200 Reedsdale Street
Pittsburgh, PA 15233-1209
Phone: 1-877-637-2924
www.pittsburghmercy.org
Pittsburgh Mercy Community Health
1200 Reedsdale Street
Pittsburgh, PA 15233-2109
Phone: 1-877-637-2924
www.pittsburghmercy.org
Pittsburgh Mercy Family Health Center
249 South 9th Street
Pittsburgh, PA 15203-1265
Phone: 412-697-3260
Fax: 412-697-3263
www.pittsburghmercy.org
Pittsburgh Mercy Intellectual & Developmental Disabilities Services
Richard C. Frech Center
2129 Broadway Avenue
Pittsburgh, PA 15216-3133
Phone: 412-344-6400
Fax: 412-344-6495
www.pittsburghmercy.org
Pittsburgh Mercy’s Operation Safety Net
249 South 9th Street, Second Floor
Pittsburgh, PA 15203-1265
Phone: 412-242-7366
www.pittsburghmercy.org
Note: To make a secure online donation to Pittsburgh Mercy’s Operation Safety Net, please contact the Pittsburgh Mercy Development Office at 412-697-0730 or visit our Give page. To make an in-kind donation, please call 412-897-8822.
SOAR Program
264 South 9th Street
Pittsburgh, PA 15203-1263
Phone: 412-488-3700
Fax: 412-488-4097
Soar@pittsburghmercy.org
www.pittsburghmercy.org
Other Important Phone Numbers
Billing
If you have questions about your bill, please call 412-323-4529. If you received an invoice from our billing department and would like to make a payment, please do not send cash. Send a check or money order payable to Pittsburgh Mercy to:
Pittsburgh Mercy
PO Box 644469
Pittsburgh, PA 15264-4469
Career Opportunities & Human Resources
Human Resources Department
1200 Reedsdale Street
Pittsburgh, PA 15233-2109
Phone: 412-323-4542
To apply for a job, we invite you to visit our Careers page.
Comments, Complaints & Grievances
Experience of Care Team
Phone: 412-488-4047
Community Relations & Advocacy
Phone: 412-322-8429
Compliance, Integrity, & Risk Office
(Trinity Health Integrity & Compliance Line)
To make a confidential report by phone, call 1-866-477-4661.
Online Reporting
To make a confidential report online, visit www.mycompliancereport.com and enter the access code “THO” (with the capital letter O, not a zero).
Crisis
If you are experiencing a mental health crisis, call or text the 988 Suicide & Crisis Lifeline for free, confidential support 24/7.
Deaf & Hard of Hearing Individuals
Video call 412-567-1755 or email DeafServicesTeam@pittsburghmercy.org for assistance during business hours. After business hours:
- For deaf or hard of hearing ASL users: Call 988 Videophone.
- 988 Text: Send any message to 988 to start a text conversation.
- For TTY Users: Use your preferred relay service or dial 711 then 988.
Development & Donations
Pittsburgh Mercy
Development Office
1200 Reedsdale Street
Pittsburgh, PA 15233-2109
Phone: 412-697-0730
Development@pittsburghmercy.org
To make a secure online donation, visit our Give page.
Health Records
Health Information Management (HIM) Department
249 South 9th Street, Second Floor
Pittsburgh, PA 15203-1265
Phone: 412-240-7490
Fax: 412-320-2378
Media Relations
Pittsburgh Mercy
Communications Department
1200 Reedsdale Street
Pittsburgh, PA 15233-2109
Phone: 412-791-3132.
Other
Can’t locate the phone number you’re looking for? Let us know. Contact us at 1-877-637-2924.
Volunteer Engagement Opportunities
Pittsburgh Mercy is always seeking volunteers who want to contribute their time and talents to our mission.
- Help prepare and serve meals
- Coordinate activities for guests
- Organize a fundraiser.
If you have an idea for a way you can make a difference, contact Development@pittsburghmercy.org
Page updated: May 27, 2025