Pittsburgh Mercy Health System

Pittsburgh Mercy Family Health Center

Fees & Insurance Liability Determination

Pittsburgh Mercy Family Health Center's fees for service are standard within the health care industry. All services are provided without discrimination.

The Commonwealth of Pennsylvania has financial liability guidelines that determine your ability to pay for services.

Two factors can help to reduce your out-of-pocket expense:

  • Adequate health insurance coverage
  • Confirmation of your financial information
Participating Insurance Plans

Pittsburgh Mercy Family Health Center participates in and accepts the following insurance plans:*

*TRICARE/Health Net insurance is accepted only at Pittsburgh Mercy Family Health Center.

Please call our office at 412.697.3260 to verify insurance coverage prior to scheduling your appointment.

During the registration process at your first appointment, you will be asked to present photographic proof of your identity (e.g. an active driver's license), your health insurance card, and your co-payment. We will review your health care coverage, register information, and notify you of any potential out-of-pocket payment amounts during your visit.

Be sure to bring your insurance card and any co-payment to each appointment. The majority of insurance plans require that you make a co-payment at the time of service. You are responsible for payment of your co-pay at the time of your scheduled appointment. Please notify us if your insurance or other information (e.g. home address, phone number, employer, insurance coverage, etc.) changes.

Billing & Payment

You are responsible for any co-payment, according to your insurance coverage, as well as for services that are not covered by your insurance plan. If you have questions about what services your insurance plan covers, please contact your insurance provider using the telephone number on the back of your insurance card.

Pittsburgh Mercy Family Health Center accepts several forms of payment for services:

  • Cash
  • Check
  • Money order
  • Most major credit cards (Discover, Visa, and MasterCard)

If you receive a bill from our billing department, please review it for accuracy and remit payment to:

Pittsburgh Mercy Family Health Center
c/o Mercy Life Center Corporation
P.O. Box 644469
Pittsburgh, PA 15264-4469

Do not mail cash. If paying by check, please be sure to include your account number on the check.

Don't Have Insurance?

In keeping with the core values of Pittsburgh Mercy Health System and Trinity Health, Pittsburgh Mercy Family Health Center carries out our mission to serve all in need, regardless of ability to pay. If you do not currently have health insurance coverage and you require financial assistance to pay for services, please let us know when scheduling your appointment. Our experienced team of financial counselors will work with you to help you obtain the coverage and services you need and can assist you in applying for health care benefits.


For billing or specific insurance questions, please contact our Billing Department. Customer service representatives are available to assist you Monday through Friday, from 8 a.m. to 5 p.m.

*Updated April 1, 2012

Pittsburgh Mercy - A Heritage of Hope Pittsburgh Mercy Family Health Center
Contact Us
Pittsburgh Mercy
Family Health Center

Work 249 South 9th Street
Pittsburgh, PA 15203
Work 412.697.3260
Work 412.697.3263