Winter Shelter

In partnership with Allegheny County Department of Human Services, Smithfield United Church of Christ, Shepherd’s Heart Fellowship & Veteran’s Home, Pittsburgh Mercy operates a Winter Shelter for men and women who are experiencing homelessness.

Winter Shelter Locations

Men’s Location

Smithfield United Church of Christ
620 Smithfield Street
Pittsburgh, PA 15222-2506 (Downtown)

Phone: 412-689-6565 or 412-263-2545

mithfield United Church of Christ Map

Women’s Location

Shepherd’s Heart Fellowship & Veterans Home
13 Pride Street
Pittsburgh, PA 15219-5139 (Uptown)

Phone: 412-281-1305

Shepherds Heart Fellowship and Veteran's Home Map

Hours of Operation

November 15, 2020 through March 15, 2021*
7 p.m. to 7 a.m., 7 days a week

NOTE: Between March 16 and March 31, 2021, the Winter Shelters will open if the average night temperature is 25 degrees Fahrenheit or less or if dangerous/inclement weather, such as heavy snowfall, ice, or freezing rain, is predicted. After March 31, 2021, the Winter Shelters will officially close for the season.

Both locations will adhere to public health guidance and safety protocols set forth by the U.S. Centers for Disease Control and Prevention and the Allegheny County Health Department.

For the safety of persons served, only persons served, Winter Shelter staff, and clinical volunteers will be permitted inside the shelter. Housing, behavioral health, and other referrals and linkages will take place remotely by videoconference.

Meal service will be provided by Community Kitchen Pittsburgh. Meals will be pre-packaged and served grab-and-go style.

Winter Shelter Services

  • A warm, dry place to sleep
  • A meal served nightly
  • Basic health care
  • Benefits and service coordination
  • Care management services
  • Housing assistance
  • Shower facilities
  • Laundry facilities
  • Winter clothing
  • Information and referrals to essential human services.

To refer an individual for services, please call Pittsburgh Mercy’s Operation Safety Net at 412-263-2545.

Thank You to Our Funders

Funding for the Winter Shelter is made possible by:

  • Allegheny County Department of Human Services
  • City of Pittsburgh Emergency Solutions Grant
  • The Coronavirus Aid, Relief, and Economic Security Act (CARES Act)
  • Highmark BlueCross BlueShield
  • The United Way of Southwestern Pennsylvania Emergency Food and Shelter Program.

Additional support comes from:

  • Pittsburgh Mercy’s Operation Safety Net
  • Smithfield United Church of Christ
  • Shepherd’s Heart Fellowship & Veterans Home
  • Generous donors.

How You Can Help

We can’t do what we do without wonderful volunteers and donors like you!

Meals, Meal Preparers & Servers

  • Shelter meals are coordinated by Community Kitchen Pittsburgh.

Monetary Donations

  • To make a monetary donation in support of the Winter Shelters, please click the Give button at the top of the page.
  • To make a donation by phone, please contact Michelle Mooney at 412-697-0730.
  • To make a donation by mail, please enclose a check made payable to Pittsburgh Mercy and mail to

Pittsburgh Mercy
1200 Reedsdale Street, Third Floor, Attention: Development Office
Pittsburgh, PA 15233-2109

Please be sure to note “Winter Shelters” on the memo line.

In-Kind Donations

The Winter Shelters gratefully accept in-kind donations by appointment. The items most needed by our individuals include new:

  • Hats
  • Scarves
  • Gloves
  • Boots (men’s and women’s, all sizes)
  • Socks
  • Winter coats (men’s and women’s, especially sizes 1X-3X)
  • Personal hygiene kits (toothbrush, toothpaste, dental floss, deoderant, soap, washcloth, hand sanitizer, etc.).

To donate gifts in-kind, please contact us at 412-232-5739 and schedule an appointment.

Important: Due to COVID, please do not bring items to the Winter Shelters.

Learn More

Learn more about how you can help. For more information about the Winter Shelters, please contact us or call 412-689-6565 or 412-263-2545.

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