Services for Adults

Pittsburgh Mercy offers many behavioral health programs and services to support you in your recovery and help you live well in the community.

Options for adults range from ambulatory (outpatient) treatment, diversion and stabilization services, and mental health rehabilitation and recovery services, to employment and residential programs. All of our services are designed to help you live well in the community.

Access Center

Pittsburgh Mercy
330 South 9th Street
Pittsburgh, PA 15203-1266 (South Side)

Open Mondays through Thursdays

• Doors open at 8:15 a.m.
• Last intake at 3:30 p.m.

First, one of our friendly Access Center colleagues will greet you. You will sign in and have a seat. Throughout the admission process, you will have the opportunity to meet with:

• Peer enrollment navigators, who will introduce you to Pittsburgh Mercy services and assist with community resources you may need.
• Engagement care managers, who will meet with you to go over initial paperwork, conduct screening, and offer referrals.
• An assessment therapist, who will complete your initial assessment and work with you to determine the best treatment plan for you.

We will follow up with you and make sure you have a point of contact with an assigned engagement care manager who you can reach out to with any questions.

For more information, please contact us at 1-877-637-2924.

---

Ambulatory (Outpatient) Services

We offer a variety of community-based, ambulatory (outpatient) services to adults who are experiencing mental health challenges. Our services include:

• Person-centered treatment planning and care
• Community-based, integrated behavioral and physical health care services
• Mental health screening and risk assessment
• Mental health evaluation and diagnosis
• Mental health support and treatment services
• Mental health rehabilitation and recovery services
• Individual therapy
• Family therapy
• Group therapy
• Play therapy
• Supportive counseling
• Treatment planning
• Care management
• Medication management
• Mobile Mental Health Treatment
• Addiction services
• Benefits coordination services
• Diversion and Acute Stabilization Program
• Domestic/Intimate Partner Violence Survivors Group (Women)
• Expressive Arts In Therapy Program
• Intensive Outpatient Program
• Justice-Informed Care Services
• Partial Hospitalization Program
• Targeted Case Management (Service Coordination), Acute Service Coordination, Administrative Service Coordination, Adult Service Coordination, Enhanced Clinical Service Coordination, Forensic Service Coordination, and Specialized Service Coordination programs
• Residential Services
• Residential Treatment Facility for Adults
• Services for veterans, women, and seniors
• Employment services.

We also have programs that are designed to help persons who have intellectual disabilities and persons who are experiencing homelessness and other challenges.

Services are available at several locations in Allegheny County.

Several of our programs are accredited by CARF International.

For more information, please contact us at 1-877-637-2924.

---

Benefits, Financial Coordination, Representative Payee Services & SOAR

Worries and stress about money can affect your well-being. If you have questions about benefits eligibility, financial guardianship, or representative payee services, our benefits coordinators can help. We’ll work with you to determine your eligibility for benefits, including but not limited to cash assistance, Medicaid, and food stamps.

If you receive Social Security Income (SSI) or Social Security Disability Income (SSDI), you may be eligible for representative payee services. A representative payee is a person or organization the Social Security Administration appoints to manage your funds for you when you’re unable to do so.

If you need help with applying for SSI or SSDI benefits, or if previous applications for benefits have been denied, we may be able to help. Contact our SOAR representative at 412-488-3700.

For more information, please contact us at 1-877-637-2924.

---

Central Recovery Center (CRC)

Our Central Recovery Center (CRC) is a 12-person program which is designed as an alternative to jail for people who are experiencing a mental health crisis. Referrals to this program are made by trained Crisis Intervention Team (CIT) municipal police officers, Allegheny County Justice Related Services, and the Allegheny County Jail. The length of stay is three to five days days with a behavioral health evaluation, a psychiatric assessment, and care management services to address your needs.

For more information, please contact us at 1-877-637-2924.

---

Community Support Services

Our Community Support Services connect you to community supports and resources that can help you in your recovery journey. We offer several types and levels of services for children, adolescents, and adults. All are based on your individual strengths, needs, abilities, and preferences.

Assertive Community Treatment Teams (CTT) & Integrated Dual Disorder Treatment (IDDT) Team

Our multidisciplinary Assertive Community Treatment (ACT) teams — also known as Community Treatment Teams — work with you to keep you safe in the community and help you to reach your individual recovery goals. Each team includes a psychiatrist, a nurse, a therapist, a case manager, a drug and alcohol counselor, a peer, an employment specialist, a forensics specialist, and other mental health professionals who work together to offer mental health, rehabilitation, and support services to you in your home. CTT is designed for individuals who are not able to benefit from traditional community-based mental health and drug and alcohol services.

Our Integrated Dual Disorder Treatment (IDDT) team is a specialized community treatment team that helps people who have both a mental illness and an addiction (substance use disorder), also known as dual disorders. The IDDT includes a psychiatrist, a nurse, a therapist, a case manager, a drug and alcohol counselor, a peer, an employment specialist, a forensics specialist, and other professionals who specialize in both mental heath and addiction (substance use disorders). Mental health, rehabilitation, and support services are provided to you in your home.

For more information, please contact us at 1-877-637-2924.

Targeted Case Management (Service Coordination)

We help you gain the coping skills needed for everyday life while remaining in the community. Our Targeted Case Management (Service Coordination) and Specialized Service Coordination professionals routinely make home visits and link you to services and resources available to you in the community. We coordinate care to include education, employment, mental health treatment, physical health care, interpersonal relationships, and much more.

We also offer wellness coaching to provide you support, engagement, and assistance in making positive changes in your life and health. Group and individual activities are frequently led by individuals who have had personal experience with mental illness and recovery, and have been trained as wellness coaches.

We help you to access the right services at the right time in your recovery to achieve the best results. We make regular home visits to help you track your progress.

Adult Administrative Service Coordination

Adult Administrative Service Coordination helps adults to:

• Access appropriate mental health treatment
• Link with multiple programs and providers
• Consult with and make referrals to community resources.

This service ensures continuity of care by supporting referrals between programs as you continue your journey to recovery. This level of care is available for short-term support and assistance in managing a mental health crisis and linking to community resources to address identified needs.

A forensic liaison visits people who are incarcerated (jailed) at the Allegheny County Jail. The liaison helps ensure that individuals get their prescribed medication and that they link to their service coordinator, Mental Health Court, Justice-Related Services, and other identified community services. The liaison also advocates for persons served.

For more information, please contact us at 1-877-637-2924.

Specialized Service Coordination

We also offer specialized service coordination services, outpatient therapy, and targeted case management services in American Sign Language (ASL) to adults and children who are:

• Deaf
• Deaf-blind
• Hard of hearing
• Involved with the justice system
• Seniors age 55 years and above.

The outpatient therapist is a user of ASL and has been using ASL in treatment with the deaf and hard-of-hearing communities for the past 10 years.

Individuals who are deaf, deaf-blind, or hard of hearing are invited to participate in any of the programs that Pittsburgh Mercy offers.

For more information, please email DeafServicesTeam@pittsburghmercy.org or call 412-320-2336 or video call 412-567-1755.

Language Assistance Services

We offer free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages. Services are available upon request.

For more information, please refer to our Notice of Nondiscrimination & Accessibility Requirements or contact us at 1-877-637-2924.

Enhanced Clinical Service Coordination

Enhanced Clinical Service Coordination is a team-based approach that includes a therapist, a nurse, peer support, and a care manager who share decision-making and help ensure coordination of care. This wrap-around approach helps you identify the services and supports you need to maintain or improve your community living arrangement and helps you to advance your recovery goals.

For more information, please contact us at 1-877-637-2924.

---

Crisis Center

A crisis can happen at any time. The Crisis Center is a temporary intervention program for adults, 18 years or older, who are in significant distress. This program offers an alternative to hospitalization. Services allow you to stay in the community.

The Crisis Center houses our Central Recovery Center and Adult Diversion & Acute Stabilization (DAS) Program. These programs are accredited by CARF International.

Need help? Call or visit us. You are welcome here.

Pittsburgh Mercy
Crisis Center
264 South 9th Street
Pittsburgh, PA 15203-1263

For more information, please contact us or call 1-877-637-2924.

If you are having a medical emergency, please do not wait. Call 911 or go to the nearest hospital.

If you are experiencing a mental health crisis, call resolve Crisis Services at 1-888-7-YOU-CAN (1-888-796-8226) or call or text the 988 Suicide and Crisis Lifeline. Help is available 24/7.

---

Diversion & Acute Stabilization (DAS) Programs

A Diversion & Acute Stabilization (DAS) Program is a voluntary, short-term respite/treatment program that offers additional support in a safe, structured environment. This type of program may help you in preventing a hospital stay or as a step between your hospital stay and your return to the community.

We offer two Diversion & Acute Stabilization (DAS) Programs – one for adults and one for children. Our Adult DAS is located on the South Side. Our Child DAS is located on the North Shore. Both programs are accredited by CARF International.

Adult Diversion & Acute Stabilization Program

Pittsburgh Mercy
330 South 9th Street
Pittsburgh, PA 15203-1266

Child Diversion & Acute Stabilization Program

Pittsburgh Mercy
1200 Reedsdale Street
Pittsburgh, PA 15233-2109

Our services include:

• Care management
• Partial hospitalization
• Medication management
• Linkages to community resources
• Supportive services.

The DAS programs operate 24 hours a day, seven days a week. DAS services are available for up to 30 days.

To be eligible for this service, you must have a referral from your treatment provider.

For more information, please contact us at 1-877-637-2924.

---

Employment Services

Our employment specialists are available at several locations to help you find, get, and keep a job. We can help you to:

• Find job opportunities
• Choose and apply for jobs that best match your interests and skills
• Prepare your résumé
• Practice interview skills
• Accompany you to job interviews, if needed
• Prepare you for on-the-job success
• Keep your employment.

To be eligible for this service, you must be at least 18 years old have a referral from a member of your treatment team.

For more information, please contact us at 1-877-637-2924.

---

Expressive Arts In Therapy & Open Art Studios

The benefits of art on well-being are many and are well documented. Art can help your personal well-being by helping you to:

• Be creative
• Build resilience
• Celebrate your individuality
• Connect with peers and the community
• Develop social skills
• Engage in recovery with peers
• Explore thoughts
• Express feelings
• Feel safe
• Find your hidden talent
• Foster community
• Grow more self-aware
• Increase self-esteem
• Manage thoughts and behaviors
• Practice mindfulness
• Reduce anxiety
• Relax
• Restore well-being and functioning
• Support your recovery goals.

Whether you enjoy drawing, painting, crafting, sculpting, or creating other forms of visual art, our creative clinicians offer many opportunities for you to express yourself. We invite you to find your inner artist at our open art studios. These are not classes, but rather an open space for your creative expression with artistic guidance and support available. A variety of fine art supplies are available.

Drop in to the studio before, after, or while waiting for other services. Check in with a therapist, engage with peers, learn about other groups and services. Above all, nurture your inner artist and create art in community with others. In our first year, more than 300 artists benefited from our open art studios.

We hope to see you soon! No appointment necessary.

Tuesdays

11 a.m. to 2:30 p.m.
Pittsburgh Mercy
330 South 9th Street, Room 165
Pittsburgh, PA 15203-1266

Thursdays

8:15 a.m. to 12 p.m.
Pittsburgh Mercy
330 South 9th Street, Room 165
Pittsburgh, PA 15203-1266

For more information, please contact us at 1-877-637-2924. 

---

Justice-Informed Care Services

We offer mental health and drug and alcohol assessment, education, support, and after-care services to persons with mental illness and persons with mental illness and addiction (co-occurring disorders) who are involved with justice-related services and the treatment courts. Our program focuses on:

• Community safety
• Reducing symptoms
• Reducing recidivism
• Successful community reintegration.

To be eligible for this program, you must be referred through the justice system or the treatment courts.

For more information, please contact us at 1-877-637-2924.

---

Mobile Mental Health Treatment

Sometimes people have difficulty leaving their home to get the care they need to overcome emotional illness. Mobile Mental Health Treatment (MMHT) brings treatment services to persons who are unable to access outpatient care consistently. Persons can receive mental health services at home or at other convenient locations in the community.

MMHT therapists work with persons who have depression, anxiety, hoarding, or other disorders that make it difficult to seek treatment. We also work with those dealing with mental health issues who have difficulty getting to the office due to transportation or health challenges.

To be eligible for MMHT, you must:

• Live in Allegheny County
• Be at least 21 years old
• Have Medical Assistance through Community Care Behavioral Health Organization (CCBHO)
• Have a mental or physical health diagnosis that prevents you from participating in therapy in a traditional outpatient setting or be a caregiver who is unable to attend office-based therapy due to caregiving responsibilities.

For more information, please contact us at 412-697-6501.

---

Partial Hospitalization Program 

A Partial Hospitalization Program (PHP) is a short-term day program for individuals who are experiencing significant distress and need more intensive treatment and support. A Partial Hospitalization Program may be able to help you prevent a hospital stay, gain control of your life, and move toward independent care. It may also be able to help you between a hospital stay and your return to the community.

We offer two Partial Hospitalization Programs –  one for children and one for adults with substance use disorder. Both programs are accredited by CARF International.

Adult Partial Hospitalization Program for Persons with Substance Use Disorder

Pittsburgh Mercy
330 South 9th Street
Pittsburgh, PA 15203-1266

Child Partial Hospitalization Program

Pittsburgh Mercy
1200 Reedsdale Street
Pittsburgh, PA 15233-2109

Participants in our Adult Partial Hospital Program attend a minimum of six hours of group services five days a week in addition to weekly appointments with a psychiatrist. Services focus on wellness and recovery. Lunch is provided.

To be eligible for the Adult Partial Hospitalization Program, you must be at least 18 years old and have a referral from a member of your treatment team. We’ll work with you to get approval from your insurance provider.

For more information about our Child Partial Hospitalization Program, click here.

For more information, please contact us at 1-877-637-2924.

---

Residential Services

Our Residential Services offer many opportunities for you to receive the services you need while living in the community. All are recovery-oriented and designed to promote community inclusion. Our residential options range from supports delivered to you in your home to more structured programs that offer treatment and support around-the-clock:

• Housing As Home Supportive Housing
• Community Supportive Housing
• 24/7 Supportive Housing
• Community Residential Rehabilitation
• Comprehensive Mental Health Personal Care Homes
• Community Support Homes
• Residential Treatment Facilities
  • A Residential Treatment Facility for Adults
  • An Extended Acute Care Facility
  • Long-Term Structured Residences
• Fairweather Lodge.

For more information, please contact us at 1-877-637-2924 or visit our Mental Health Residential Services page.

---

Senior Services

Approximately one in three adults over the age of 60 isn’t getting the mental health treatment they need.

As people age, they can face more medically complex issues, especially if they are already dealing with one or more chronic diseases, sight and hearing issues, and other physical challenges.

As an integrated behavioral and physical health care provider, Pittsburgh Mercy provides special teams that include a physician, service coordinator, therapist, and registered nurse to help people 55 and older who face complex mental health and physical health challenges.

Services are available at the following location:

South Side
Pittsburgh Mercy
330 South 9th Street
Pittsburgh, PA 15203-1266.

For more information, please contact us at 1-877-637-2924.

---

Veterans Services

Returning to civilian life after military service can be a challenge for veterans and their families. Pittsburgh Mercy offers services to help veterans and their families with problems stemming from addiction, mental and physical health issues, incarceration (jail), and return to civilian life.

For more information, visit our Veterans Services page or contact us at 1-877-637-2924. 

---

Women’s Services

Pittsburgh Mercy offers person-centered, integrated physical and behavioral health and human services to women before, during, and after pregnancy. We understand how pregnancy and medication changes can affect your thoughts, mood, and well-being – before, during, and after pregnancy. Whether you’re experiencing “the baby blues” or postpartum depression, we’ll work with you, your supports, and others to help you address your symptoms, safely monitor and/or reintroduce medications, and achieve your recovery goals.

We help:

• Women who are currently pregnant (adolescents through adults)
• Women who’ve been pregnant or given birth in the past 28 days
• Women who are experiencing mental health disorders or symptoms before, during, or after pregnancy
• Women who have substance use disorders, including those have a history of substance use or are current IV drug users
• Women who have intellectual disabilities
• Women who have complex needs or more than one disorder, also known as co-occurring disorders (i.e., a mental health disorder and a substance use disorder, an intellectual disability and a substance use disorder, an intellectual disability and a mental health disorder, etc.)
• Women who have experienced domestic/intimate partner violence
• Women who have Hepatitis C and HIV
• Women who currently serve in the U.S. military and veterans
• Women who’ve experienced or are currently experiencing homelessness, abuse, violence, and other forms of trauma.

All of our services are designed to empower you and help you live well in every aspect of your life – body, mind, and spirit. Our services include:

• Behavioral health services (mental health and addiction services)
• Benefits coordination services
• Case management services
• Domestic/Intimate Partner Violence Survivors Group
• Expressive Arts In Therapy services
• Individual therapy
• Group therapy
• Play therapy
• Medication management
• Mental health rehabilitation and recovery services
• Mobile mental health therapy*
• Peer support services
• Physical health services
• Referrals to other community services
• Residential services and specialized residential treatment services
• Tobacco Cessation (Quit) Services.

*Some eligibility requirements apply. To determine eligibility for this service, please inquire.

Women who want to participate in services but don’t want to leave their baby may bring their baby to their appointments.

Services are available at the following Pittsburgh Mercy locations in Allegheny County:

North Shore
Pittsburgh Mercy
1200 Reedsdale Street
Pittsburgh, PA 15233-2109

South Side
Pittsburgh Mercy
330 South 9th Street
Pittsburgh, PA 15203-1266

Some of our services are also available via the Pittsburgh Mercy Mobile Medical Unit.

We offer convenient hours and flexible appointments. To schedule an appointment, call 1-877-637-2924.

Page Updated: April 11, 2023